At GrowDeck (formerly known as Affiefly Private Limited) (“we,” “our,” or “us”), we operate a strict no-refund policy for advertiser accounts. By adding funds to your Demand-Side Platform (DSP) account, you acknowledge and agree to the terms outlined below.
All funds deposited into your DSP account are final and non-refundable.
Once payment is successfully processed, it cannot be reversed, withdrawn, or refunded, regardless of whether the funds are used in campaigns.
It is the sole responsibility of advertisers to carefully plan their budgets before adding funds.
We are not responsible for unutilized balances, incorrect deposits, or unused campaign budgets.
Refunds will only be considered in the following exceptional cases:
No other exceptions apply.
We do not guarantee any specific campaign performance, impressions, installs, or returns.
Campaign spending is fully managed by the advertiser through the DSP platform, and all spend is final.
If you choose to close your DSP account, any remaining balance will not be refunded.
At our discretion, we may allow transfer of unused funds to another active advertiser account within our platform (case-by-case basis).
This policy does not limit or exclude any statutory rights that may apply under applicable law.
If you have any questions regarding this Refund Policy, please contact us:
GrowDeck (formerly known as Affiefly Private Limited)
C/o Shri Vijay Kumar, Suman Bihar, Banbari, Narkatiaganj,
West Champaran, Bihar – 845455, India
EFFECTIVE DATE: 01-09-2025 | LAST UPDATED: 01-09-2025
If you have any questions regarding our Refund Policy then you can directly contact us at [email protected]
